Intercom MCP

Tools provided

Tools the agent exposes — your AI client calls them automatically when it needs them.

• search — Universal search over conversations and contacts.

  runs when your client calls it …ran · ✓ done
• fetch — Full detail for a resource by id.

  runs when your client calls it …ran · ✓ done
• search_conversations — Search conversations by source, author, state.

  runs when your client calls it …ran · ✓ done
• get_conversation — One conversation with all parts and metadata.

  runs when your client calls it …ran · ✓ done
• search_contacts — Search contacts by name, email, phone or attribute.

  runs when your client calls it …ran · ✓ done
• get_contact — Full contact detail including custom attributes.

  runs when your client calls it …ran · ✓ done
• list_companies — List companies, filtered by name, tag or segment.

  runs when your client calls it …ran · ✓ done
• get_company — Full company detail including tags.

  runs when your client calls it …ran · ✓ done
• list_articles — List Help Center articles, paginated.

  runs when your client calls it …ran · ✓ done
• search_articles — Search articles by phrase, state or Help Center.

  runs when your client calls it …ran · ✓ done
• get_article — Full article detail including the HTML body.

  runs when your client calls it …ran · ✓ done
• create_article — Create a Help Center article.

  runs when your client calls it …ran · ✓ done
• update_article — Update an article title, body, state or parent.

  runs when your client calls it …ran · ✓ done
• add_internal_note — Add a teammate-only note to a conversation.

  runs when your client calls it …ran · ✓ done