Tools provided
Tools the agent exposes — your AI client calls them automatically when it needs them.
- search_conversations — Full-text and filter search over conversations.
- read_conversation — Full timeline of one conversation.
- read_message — Read a message.
- get_attachment — Retrieve an attachment.
- create_draft — Draft a reply or a new conversation. Does not send.
- update_draft — Update a draft body, subject or recipients.
- delete_draft — Discard your own unsent draft.
- list_drafts — List drafts.
- send_message — SEND a drafted message to a real recipient.
- update_conversation_status — Change a conversation status.
- assign_conversation — Assign a conversation to a teammate.
- add_comment — Add an internal comment.
- list_tags — List tags.
- tag_conversation — Apply tags to a conversation.
- search_contacts — Search contacts.
- read_contact — Read a contact.
- search_accounts — Search accounts.
- read_account — Read an account.
- list_inboxes — List inboxes.
- list_channels — List channels.
- list_teammates — List teammates.
- list_teams — List teams.
- list_statuses — List conversation statuses.
