10 agents
Ticket Routing & Triage
Code agentAny MCP client
Zendesk CSAT Trend Reporter
Kata Team · Customer ServiceZendesk CSAT trend analysis with negative-theme mining and Slack decline alerts
↓ 0★ 0Free
Code agentAny MCP client
Carrier Tracking Narrator
Kata Team · Customer ServiceNormalizes FedEx/UPS/DHL tracking into status, ETA and exception alerts
↓ 0★ 0Free
Code agentAny MCP client
Inbox Triage
Kata Team · Customer ServiceSorts your inbox into urgent, action, info, noise and suspicious — and drafts replies it can never send.
↓ 0★ 0Free
DoerAny MCP client
Call Notes to CRM Sync
Kata Team · Customer ServiceWrites the CRM note after a call — what was agreed, what wasn't, and where each came from.
↓ 0★ 0Free
DoerAny MCP client
Support Ticket Router
Kata Team · Customer ServiceDecides where every ticket goes — the right group, an engineering issue, or a product theme.
↓ 0★ 0Free
DoerAny MCP client
Support Shift Handover
Kata Team · Customer ServiceOne briefing for the incoming shift: what's about to break and what someone was promised.
↓ 0★ 0Free
DoerAny MCP client
Stalled Deal Detective
Kata Team · Customer ServiceFinds deals that stopped moving, and separates waiting-on-them from waiting-on-us.
↓ 0★ 0Free
DoerAny MCP client
Tier-1 Ticket Deflection Agent
Kata Team · Customer ServiceAnswers the same twenty support questions from your knowledge base, and escalates everything else.
↓ 0★ 0Free
DoerAny MCP client
Inbound Lead Qualifier
Kata Team · Customer ServiceScores inbound leads against your ICP, shows the arithmetic, and never disqualifies anyone.
↓ 0★ 0Free
DoerAny MCP client
Refund & Credit Advisor
Kata Team · Customer ServiceReads your refund policy against the actual charge and tells the agent what it says.
↓ 0★ 0Free